Information Technology Support Services

Centennial Main Office•B-201•502-2438

Centennial Computer Lab•A-300•502-2442

Downtown Studio Computer Lab•DO-N106A•502-2443

Rampart Range Computer Lab•E-203•502-2408

The Information Technology Support Services (ITSS) division provides a wide variety of technology services to the College, as well as limited service to the Colorado Community College System and other State entities. Our services span desktop-to-server-to-mainframe computing, networks, telecommunications, Internet connectivity, administrative and academic systems, security, instructional technology, computer labs, plus many support services.

ITSS works with College divisions and departments to develop and implement new systems and technologies. At the same time, we provide quality service and support to all members of the College community.

ITSS provides current students with an account on the instructional network and an e-mail address accessible via the Internet.

Classroom and lab computers are networked with access to the Internet and the instructional network. Each full service campus has its own local area network (LAN). All campus LANs are connected via high-speed connections to provide students, faculty, and staff with the ability to seamlessly access data from any campus. Regular backups are performed to ensure that coursework and other data are recoverable in the event of a disaster.

Wireless Access. Wireless access to the Internet is available in the student commons areas of the Centennial, Downtown, and Rampart Range Campuses.

IT Service Desk. The IT Service Desk is located in room B-201 at Centennial Campus and is open Monday-Friday from 8:00am to 5:00pm and Fridays from 9:00am to 5:00pm. The help desk can be reached 24/7 via telephone at 1-888-800-9198 or online at http://help.ppcc.edu/.